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Reputation Management That Builds Trust

Your reputation is your most valuable asset. 93% of consumers read reviews before buying. We help you earn, manage, and leverage reviews to grow revenue.

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Review Monitoring & Alerts

Your customers are talking about you across Google, Yelp, Facebook, BBB, and dozens of industry-specific platforms. We monitor every mention in real-time so you never miss a review, positive or negative. Instant alerts let you respond quickly, which Google rewards with better local rankings.

Review Response Strategy

How you respond to reviews matters as much as the reviews themselves. We craft professional, on-brand responses that turn negative experiences into recovery opportunities and amplify positive feedback. Businesses that respond to reviews see 12% higher ratings on average.

Review Generation Systems

Happy customers rarely leave reviews unprompted. We implement systematic review generation campaigns using email, SMS, and QR code touchpoints that make it effortless for satisfied customers to share their experience, all within platform guidelines.

Online Reputation Repair

If negative search results or reviews are hurting your business, we deploy suppression strategies, content creation, and review diversification to push down damaging content and rebuild your online presence. How fast that works depends on how much negative content there is and how authoritative the sites hosting it are.

Brand Monitoring & Sentiment Analysis

Beyond reviews, we track social mentions, news articles, forum discussions, and competitor comparisons. Sentiment analysis dashboards give you a clear picture of how your brand is perceived and where opportunities exist to improve public perception.

What's Included

24/7 Review Monitoring

Real-time alerts across Google, Yelp, Facebook, BBB, and 50+ platforms

Response Management

Professional, on-brand responses crafted within 24 hours of every review

Review Generation

Systematic campaigns that make asking every happy customer for a review routine

Reputation Repair

Strategic suppression and content creation to push down negative results

Sentiment Tracking

Monthly dashboards showing brand sentiment trends and competitor benchmarks

Crisis Management

Rapid response protocols for PR issues and viral negative content

Frequently Asked Questions

Pushing down negative search results typically takes 3-6 months depending on the authority of the negative content. Review score improvements are often visible within 30 days as new positive reviews accumulate.
We cannot remove legitimate reviews. No ethical company can. However, we can flag reviews that violate platform guidelines for removal, respond strategically to mitigate damage, and generate enough positive reviews to dilute the impact of negative ones.
We monitor Google Business Profile, Yelp, Facebook, BBB, Trustpilot, industry-specific directories (Healthgrades, Avvo, Houzz, etc.), social media mentions, and news/blog mentions. Our monitoring covers 50+ platforms.
We use compliant methods: email follow-ups after service completion, SMS review requests, QR codes on receipts and signage, and in-person prompts during checkout. We never incentivize reviews or use fake accounts. These tactics backfire and can result in platform penalties.

Ready to Get Started with Reputation Management?

Get a free audit and discover how reputation management can grow your business.

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Who does the work

Scott McGovern, founder. He built Green Rush Daily to a $7 million acquisition by High Times, almost entirely through organic search, and wrote nine columns on search and growth for Entrepreneur. Growth Nuts is a boutique practice: the person who scopes your work is the one accountable for it.

Background and sources · Updated November 4, 2026

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